Shipping Policy

  1. Free standard shipping on all Australian orders over AUD $200.
  2. Free standard shipping will take 2 to 7 business days for metro areas and 2 to 12 business days for regional areas.
  3. We do not ship outside of Australia.
  4. If you are not home when the courier attempts to deliver your order, they will typically leave your order on your property in a safe place without a signature on delivery.  At times the courier can also leave a collection card containing information on the closest Australia Post Office where you can collect your delivery. 
  5. Express post is possible here, the extra charge is AUD $8 for metro locations up to 20 kgs. Items above 20kgs will incur fees aligned with our variable weight and size costs. Express post will take 1 to 3 business days for metro areas and 2 to 5 business days for regional areas.
  6. Any information related to returns, please view our PetFood Supply Return and Refund Policy.
  7. For all questions you have about shipping information, please contact

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